In dialog trees for voice assistants, you often need to introduce some randomness. If the smart speaker doesn’t always repeat the same phrases, the dialog sounds more natural. Many other use cases exist as well, e.g., you might want to ask the user a random question in a quiz.
Random Block in Voiceflow
However, while this works fine in the Voiceflow testing environment, it currently has issues when using the skill live on Amazon Alexa. Additionally, you might sometimes want to have more control over the process – e.g., pre-set the random choices, store them in a database for advanced logging or tease the next item when the skill ends.